Condo Repair Radar: Privacy Policy
Last updated: [DATE]
This policy explains what Until Sunrise LLC d/b/a Condo Repair Radar ("we," "us") collects, why, who we share it with, and your choices. It covers our website, app, and emails.
1. Two kinds of information
- Subscriber information — about the contractors and people who sign up and use the service.
- Product data — public-record information about condominium buildings, associations, and management companies that we show inside the product.
2. Subscriber information we collect
| What | Why |
|---|---|
| Name, work email, company name, phone (optional), counties of interest | Create your account, send login codes, send your weekly digest and alerts, support |
| Billing details (handled by Stripe — we do not see or store full card numbers) | Charge your subscription, send receipts, handle failed payments |
| Usage data: pages viewed, searches, exports, login times, IP address, browser/device type | Security, fraud and abuse prevention, enforcing the license, fixing bugs, improving the product |
| Emails and messages you send us | Support and records |
| Email engagement (whether a digest was delivered or opened, link clicks) | Deliverability and improving the digest |
We do not sell subscriber information. We do not use it for anything unrelated to running the service.
3. Cookies and similar tech
- Essential cookies/local storage to keep you logged in and secure your session. These are required.
- Security and performance cookies set by Cloudflare (for example, bot protection).
- Analytics: [none at launch / privacy-friendly analytics such as Cloudflare Web Analytics, which does not use cookies]. Update if this changes.
- No advertising cookies and no cross-site ad tracking.
You can block cookies in your browser, but login will not work without essential cookies.
4. Service providers (processors) we use
We share information only as needed for them to provide services to us:
| Provider | What they do | Their policy |
|---|---|---|
| Stripe | Payments, billing, receipts | stripe.com/privacy |
| Supabase | Database, authentication (login codes) | supabase.com/privacy |
| Cloudflare | Website/app hosting, security, scheduled jobs | cloudflare.com/privacypolicy |
| [Resend or chosen email provider] | Sending login codes, digests, and alerts | [link] |
| [Business email provider, e.g., Google Workspace] | Our support inbox | [link] |
These providers may store data in the United States or elsewhere. We may also disclose information if the law requires it, to protect our rights or users' safety, or as part of a sale or reorganization of the business.
5. Where product data comes from
Building and contact data in the product comes from public records and public sources, such as county property appraisers, county and city building and code departments, the Florida Department of Business and Professional Regulation (DBPR), the Florida Division of Corporations (Sunbiz), and official public filings.
- We show business contact information only: association names, registered addresses, management companies, and their business phones/emails as listed in public records.
- We do not knowingly collect or display individual unit owners' or board members' personal phone numbers, personal emails, or home addresses for outreach. If a person's name appears (for example, as a registered agent or officer in a corporate filing), it appears because it is in that public record.
- Our Terms ban subscribers from texting, robocalling, harassing, or offering inducements to anyone found through the service.
6. Removal or correction requests
If you are listed in the product and want information about you removed or corrected, email [privacy email] with:
- your name and the building/association involved,
- what you want removed or corrected.
We will respond within [30] days. We will remove personal details (such as an individual's name or direct contact) from the product where we can, and correct errors. We may keep the underlying building-level public-record facts (such as inspection status), because they are not about you personally. Note that removing data from our product does not remove it from the original government record, and subscribers may have exported data before removal.
7. Your choices as a subscriber
- Email: you can unsubscribe from marketing emails using the link in any email. Account and billing emails (login codes, receipts) are needed to run your account.
- Access, correction, deletion: email [privacy email]. We will delete your account data on request, except what we must keep for tax, accounting, fraud prevention, or legal reasons (for example, billing records).
8. How long we keep data
- Account data: while your account is active and up to [24] months after it ends, unless you ask us to delete it sooner.
- Billing records: as long as tax and accounting laws require (generally about 7 years).
- Logs: up to [12] months.
9. Security
We use access controls, encryption in transit, row-level security in our database, and reputable providers. No system is perfectly secure. If a breach affects your personal information, we will notify you as required by law, including Florida's breach notification law (Fla. Stat. § 501.171).
10. Children
The service is for businesses and not directed to anyone under 18. We do not knowingly collect children's information.
11. Changes
We may update this policy. We will post the new date at the top and email subscribers about material changes.
12. Contact
Until Sunrise LLC d/b/a Condo Repair Radar [Mailing address — virtual mailbox] [privacy email]